5gjl Casino is committed to protecting the personal information of every Filipino player on our platform. This Privacy Policy explains exactly what data we collect, how we use it, who we share it with, and how you can exercise your rights under Philippine law.
This Privacy Policy ("Policy") describes how 5gjl Casino ("5gjl", "the Company", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you", "Player", "User") who access or use the 5gjl Casino platform at https://5gjl.club and all associated services (collectively, the "Platform").
5gjl Casino operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and all issuances of the National Privacy Commission (NPC) of the Philippines. This Policy is designed to be fully compliant with those laws and with the requirements of our PAGCOR operating license.
By registering an account, accessing the 5gjl Platform, or otherwise interacting with our services, you acknowledge that you have read this Privacy Policy, that you understand your rights and 5gjl's obligations under Philippine law, and that you consent to the processing of your personal data as described herein. If you do not consent to this Policy, you must not register or access the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, the Data Controller responsible for your personal information is 5gjl Casino, operating the Platform at https://5gjl.club under PAGCOR licensing authority. As the Data Controller, 5gjl determines the purposes and means of processing personal data collected through the Platform.
5gjl has appointed a Data Protection Officer (DPO) as required under the DPA and NPC regulations. The DPO is responsible for overseeing 5gjl's compliance with this Policy and applicable data protection laws, handling data subject access requests, and serving as the point of contact with the National Privacy Commission.
5gjl collects only the personal data that is necessary for the purposes described in this Policy. The following table summarises the categories of personal data we collect and the primary context in which each is obtained.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government ID number and type | Registration and KYC verification |
| Contact Data | Philippine mobile number (+63 format), email address, residential address | Account registration |
| Financial Data | GCash number, Maya account, bank name and account number, deposit and withdrawal records | Payment processing and withdrawals |
| Transaction Data | Deposit amounts, withdrawal amounts, game wager history, bonus usage records | Ongoing during Platform use |
| Technical Data | IP address, device type and OS, browser type and version, session timestamps, login history | Automatically, during Platform access |
| Usage Data | Pages visited, games played, features accessed, time spent, click patterns | Automatically, via cookies and analytics |
| KYC / Verification Data | ID document images, selfie photos, proof of address documents | Pre-withdrawal KYC process |
| Communications Data | Live chat transcripts, support ticket content, SMS opt-in records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, cooling-off periods, session timer preferences | When tools are activated by the player |
Certain data fields during registration are optional. You will always be informed at the point of collection whether providing a particular piece of information is mandatory or optional, and what the consequence of not providing it is (for example, inability to process a withdrawal without completed KYC).
5gjl collects personal data through the following methods:
Under the Data Privacy Act of 2012, 5gjl must have a lawful basis for processing each category of personal data. The following describes our processing purposes and the applicable legal basis for each:
Purpose: To create and manage your 5gjl account, verify your identity, and enable access to Platform services.
Legal basis: Performance of a contract (the 5gjl Terms and Conditions you agreed to upon registration); legal obligation (PAGCOR KYC requirements); and your consent provided at registration.
Purpose: To process your deposits, withdrawals, and payment reversals through GCash, Maya, and other supported Philippine payment methods.
Legal basis: Performance of contract; compliance with applicable Philippine financial regulations and PAGCOR financial controls.
Purpose: To comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), Republic Act No. 9160 as amended, and all other applicable Philippine laws requiring player identification, transaction monitoring, and suspicious activity reporting.
Legal basis: Legal obligation. 5gjl is legally required to conduct these activities and cannot waive them based on individual player preferences.
Purpose: To identify and support players who may be experiencing gambling-related harm, to enforce self-exclusion and cooling-off periods, and to adhere to PAGCOR responsible gaming obligations.
Legal basis: Legal obligation; legitimate interest in protecting player welfare; performance of contract.
Purpose: To respond to your queries, resolve disputes, and maintain support interaction records.
Legal basis: Performance of contract; legitimate interest in resolving complaints effectively.
Purpose: To detect and prevent fraud, account compromise, bonus abuse, and other prohibited activities on the 5gjl Platform.
Legal basis: Legitimate interest; legal obligation; performance of contract.
Purpose: To send you personalised promotional offers, bonus notifications, and platform updates via SMS or push notification to your registered Philippine mobile number.
Legal basis: Your explicit consent, which you may withdraw at any time via account settings or by contacting support. Withdrawal of marketing consent does not affect your ability to use the Platform.
Purpose: To analyse aggregated usage patterns, optimise the player experience, improve game offerings, and measure the effectiveness of promotions.
Legal basis: Legitimate interest in improving the Platform. Analytics data used for this purpose is aggregated and anonymised where technically feasible.
5gjl does not sell your personal data to third parties. We do not share your personal information with advertisers, data brokers, or unrelated commercial entities. Personal data is disclosed only in the circumstances described below:
5gjl is legally required to disclose player data to PAGCOR upon request as a condition of our operating license. We may also be required to disclose information to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or courts pursuant to lawful orders or mandatory reporting obligations under Philippine law.
Necessary financial data is shared with GCash (Mynt), Maya (Voyager), and other payment processors solely for the purpose of executing deposit and withdrawal transactions you have initiated. These partners are bound by their own privacy policies and Philippine financial regulations governing data protection.
Identity document images and verification data are shared with 5gjl's contracted KYC service providers for the purpose of verifying your identity and age as required by PAGCOR. These providers are engaged under data processing agreements that require them to process your data solely for the specified verification purpose.
When you play games provided by third-party suppliers integrated into the 5gjl Platform, limited transaction and session data (e.g., player ID, wager amounts, session identifiers) is shared with those providers for game operation and fairness auditing purposes. No unnecessary personal identifiers are shared beyond what is technically required.
5gjl engages third-party providers for cloud hosting, platform security, analytics, and customer support tooling. These providers act as Data Processors under the DPA and are contractually bound to process your data only on 5gjl's instructions and to maintain appropriate security standards.
In the event of a merger, acquisition, asset sale, or business restructuring involving 5gjl, player personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and any changes to data controller identity that result from it.
5gjl retains personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable Philippine law. The following general retention schedule applies:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised, unless further retention is required by a specific legal obligation, regulatory investigation, or pending legal proceedings.
5gjl implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:
Cookies are small text files placed on your device by websites you visit. 5gjl uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your session, analyse usage patterns, and where you have consented, to personalise your experience and marketing communications.
You may control non-essential cookies through the cookie preferences panel available on the Platform. You may also configure your browser to block or delete cookies. Note that blocking strictly necessary cookies will prevent you from logging in or using core Platform features. Clearing cookies will log you out of your 5gjl session.
As a data subject under the Republic Act No. 10173, you have the following rights in relation to your personal data held by 5gjl. These rights may be subject to limitations where their exercise conflicts with 5gjl's legal obligations, including PAGCOR compliance and AML record-keeping requirements.
You have the right to be informed about the collection and processing of your personal data. This Privacy Policy is the primary mechanism through which 5gjl fulfils this obligation.
You have the right to request a copy of the personal data 5gjl holds about you, and to receive information about how that data is processed. Requests will be fulfilled within 15 business days of identity-verified submission.
You have the right to request correction of inaccurate or incomplete personal data held about you. Corrections to KYC data may require re-submission of supporting identity documents.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. This right is subject to 5gjl's mandatory legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, subject to 5gjl's ability to demonstrate compelling grounds that override your interests.
Where processing is based on your consent or a contract and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
If you believe 5gjl has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph). We encourage you to contact 5gjl's DPO first so we can attempt to resolve the matter directly.
The 5gjl Platform is strictly restricted to individuals aged twenty-one (21) years and above as required by PAGCOR. 5gjl does not knowingly collect, solicit, or process the personal data of minors. All registrations are subject to mandatory KYC age verification prior to withdrawal processing.
If 5gjl becomes aware that personal data has been collected from an individual under the age of 21, the account will be immediately suspended, all associated personal data will be deleted, and the matter will be reported to PAGCOR in accordance with our licensing obligations. Parents or guardians who believe a minor has registered on the 5gjl Platform should contact our Data Protection Officer immediately.
Certain personal data processed by 5gjl may be transferred to, stored in, or processed in locations outside of the Philippines, for example where 5gjl's cloud infrastructure or third-party game providers maintain servers in other jurisdictions.
Any such cross-border data transfers are conducted only in compliance with Section 21 of the Data Privacy Act of 2012 and applicable NPC regulations. Before transferring personal data internationally, 5gjl ensures that the recipient country or organisation provides an adequate level of data protection, and that appropriate contractual safeguards (such as standard contractual clauses approved by the NPC) are in place.
By registering at 5gjl and accepting this Policy, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the operation of the Platform, subject to the safeguards described above.
With your explicit consent, 5gjl may send you promotional communications including bonus offers, free play credits, tournament invitations, and platform updates via SMS to your registered Philippine mobile number. Marketing communications are sent only to players who have opted in and are not subject to a self-exclusion or cooling-off period.
You may withdraw your consent to receive marketing communications at any time by: (a) adjusting your notification preferences in your 5gjl account settings; or (b) contacting 5gjl support via live chat and requesting opt-out. Withdrawal of marketing consent will be processed within 5 business days and will not affect your ability to use any 5gjl service.
The 5gjl Platform may display content or functionality provided by third-party game suppliers, payment processors, or technology providers. While 5gjl takes reasonable steps to ensure its third-party partners maintain appropriate privacy and security standards, 5gjl is not responsible for the data practices of third-party entities operating their own separate services.
Each third-party provider engaged by 5gjl is required to have a Data Processing Agreement in place with 5gjl prior to processing any player data on our behalf. These agreements require third parties to process player data only on 5gjl's documented instructions, to maintain appropriate security standards, and to assist 5gjl in fulfilling its obligations to data subjects under the DPA.
5gjl reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, Philippine data protection law, NPC guidance, or PAGCOR requirements. Material changes to this Policy will be communicated to registered players via SMS notification to the registered mobile number and a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. We encourage you to review this Policy periodically. Continued use of the 5gjl Platform after the effective date of any revision constitutes acceptance of the updated Policy.
In the event of a conflict between a prior version of this Policy and the current version, the current version shall prevail for all personal data held by 5gjl at the time of the update.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by 5gjl Casino, please reach out through the following channels:
If you are not satisfied with 5gjl's response to a privacy concern, you have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines. The NPC is the competent supervisory authority for data protection matters in the Philippines.
All formal data subject requests must be submitted through your verified 5gjl account channel to allow identity confirmation. Requests submitted from unverified channels may not be actioned until identity is confirmed, in order to protect the security of all players' personal data.
Privacy is not a formality at 5gjl — it's built into how we operate. Here's what our commitment to Filipino players' data actually looks like in practice.
Every login, every deposit, every session at 5gjl is protected by 256-bit TLS encryption — the same standard used by Philippine banks and financial institutions.
5gjl processes all player data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and all current NPC issuances. Your rights as a Filipino data subject are fully respected.
5gjl does not sell, rent, or trade personal data to advertisers, data brokers, or any commercial third party. Your data is used only for the purposes described in this Policy.
Access, correct, delete, or port your personal data by contacting 5gjl's Data Protection Officer. All verified requests are actioned within 15 business days as required by Philippine law.
In the event of a data breach, 5gjl will notify the National Privacy Commission within 72 hours as required by NPC Circular 16-03, and affected players will be informed promptly.
Players who activate self-exclusion at 5gjl are removed from all marketing communications immediately. We never send promotional messages to players who have opted out of gambling.
Now you know exactly how 5gjl protects your personal data. Join thousands of Filipino players who trust 5gjl for fair games, fast GCash payouts, and genuine data privacy. Players must be 21 years or older.
🔞 21+ only. Gambling involves financial risk. Play responsibly. PAGCOR regulated.